سياسة الاستبدال والاسترجاع
The sale process, your purchases and your use of the products available on this site are subject to the terms and conditions of use and service
- The store may choose to accept, not accept, or cancel your order in some cases, for example if the product you wish to purchase is not available, if the product is priced incorrectly, or if the order turns out to be fraudulent, the site will return what you paid. For orders that were not accepted or that are canceled.
- All content on the site including writings, designs, graphics, logos, icons, images, interfaces, icons, programs and trademark is the exclusive property owned by the store and this property is subject to copyright protection.
When purchasing or sending an email, you agree to receive any email or notifications regarding the order.
- The site reserves the right to make any amendments or changes to its site and the policies and agreements associated with it, including the privacy policy as well as the for the terms and conditions of service and the terms of replacement and return.
Pre-order policy
The customer is not entitled to a pre-order amount before the agreed delivery date.
In the event that the delivery date is delayed due to circumstances beyond the control and control of EINNOVS, the customer is not entitled to a refund, and the delivery will be rescheduled.
The policy of exchanging and returning goods
- All products are returned within a period not exceeding 3 days from the receipt of the order, and in order to preserve the quality of the product and the validity of the preservation, it cannot be returned after that unless there is a problem or defect in the product.
- In the event of a defect or a manufacturing error of the product, it will be returned after reporting this.
Regarding the cases in which the products are not returned
There are a number of specific cases in which the product cannot be returned:
When submitting a return request after the specified time, which is 3 days from the date of receipt regarding the products.
When using the product, when it is damaged, or when it is not in the same condition that you received it or when removing the safety adhesive for the product.
Consumer products used and repackaged.
Products tampered with or their serial numbers removed.
Products without price tags, stickers, original packaging, or the lack of any of their accessories.
How can I get my money back, if I receive an item that is not the right form or is it damaged
When you receive the item in a damaged or similar condition to what was chosen on the site, you can then return the item to us in the same condition it was received in and with the same original packaging at the time of receipt, within a period of 3 days from the date of receipt. Once we receive the item, we will examine it, and if it is found that there is a defect or damage in it, we will immediately start the procedures for returning your money to you, whether those that you paid for the commodity or those paid to ship that item and deliver it to you
The customer has the option to return the value of his purchases or replace them with another product, depending on the customer"s choice.
- To retrieve the value of purchases made by Mada or credit cards, the amount will be recovered after deduction of bank fees through the customer"s bank account within three (3) days to fourteen (14) working days and the customer should follow the payment procedures through the branch of the bank that deals With him.